Coverage
Vehicles purchased from AUTOBELL GLOBAL
(excludes coverage for vehicles over 15 yrs old, over 300,000km and totaled, flooded, or welded vehicles)
Only for vehicles received within 7 days of arrival (after D/O is issued)
| Type | Warranty Coverage | Maximum Compensation | Maximum Coverage Limit |
|---|---|---|---|
| Vehicle Information | Manufacturer, Model, Year, VIN, Fuel type, Transmission, Number of seats | Up to $1,000 | Up to $2,000 Or Within 20% of FOB price |
| Engine | Engine operation status (driveability) | Up to $1,000 | |
| Transmission | Transmission operation status (drivability) | Up to $1,000 | |
| Brake | Brake operation status | Up to $700 | |
| Air conditioning /Heater | Air conditioning/heater operation status | Up to $500 | |
| Audio | Audio operation status | Up to $500 | |
| Window Switch (Sunroof) | Power window and sunroof operation status | Up to $500 | |
| 4WD | Four-wheel drive (4WD) operation status | Up to $700 | |
| Accident history (Certified vehicles only) | Welding, replacement, repainting of the exterior panels and frame. | Up to $1,000 |
Compensation process
- 1 Take photos or
videos of the problem - 2 Contact CS center
- 3 Wait for a reply from AutoBell Global (within 3 business days)
- 4 Fill out the settlement
agreement - 5 Compensation completed
※ Please note, for container transport cases, videos and photos at the time of container opening must be included.
- Warranty coverage for damage during container shipping is NOT applicable for:
- High-power/high-value vehicles
- Non-Korean-brand vehicles
- Loads exceeding Hyundai Glovis Standard Load amount
For other cases, proof of damage, supported by video footage from container opening to vehicle inspection, MUST be provided to qualify for warranty coverage. Without such evidence, damage claims will NOT be covered.
Warranty item
| Category | Item | Examples of Parts Excluded from Compensation | Compensation Parts | Parts Excluded from Compensation |
|---|---|---|---|---|
| Vehicle Info | Brand, Model, Year, VIN, Fuel Type, Mileage(based on current odometer reading), Transmission, Number of Seats | Notify customers prior to shipment if platform vehicle information differs, compensation for non-notification | ||
| Engine | Engine operation status(Operational Availability) | "Noise and vibration without quality and functional impact. Leakage at the gasket area, leakage due to normal wear and tear" | Cylinder blocks, crankshafts, rods and main bearings, cam bearings, expansion plugs, pistons and piston rings, connecting rods, camshafts, cylinder heads, valves and guides, valve covers, valve springs, rocker arms and pushrods, intake/exhaust manifolds, flywheels, balance shafts, harmonic balances and retainer bolts, crankshaft pulleys, oil level gauges and tubes. | Cylinder Inner Components, Pulleys, Engine Idlers/Tensioners, Timing Chains & Sprockets, Timing Chain Housings, Oil Pans, Oil Pumps & Pressers, Relief Valves, Oil Coolers, Oil Filter Adapters & Housings, Water Pumps, Thermostats & Housings, Fuel Pumps, Vacuum Pumps, Bypass Valves, Injection Pumps |
| Transmission | Transmission operation status (Operational Availability) | "Noise and vibration without quality and functional impact Shift shock, delay, slip, noise, and leakage" | Transfer cases, torque converters, shafts, drum gearsets Bearings, main shafts and gearsets, shift forks, synchronizers, oil level gauges and tubes | Transmission Internal Components, Oil Pumps, Valve Bodies, Bushings, Solenoids, Valves, Automation Coolers, Drive Plates (Auto), Internal Disks (Auto) |
| Brake | Brake jam | Booster, Master Cylinder, Brake Hose | ABS modules, calipers, drums, discs (excluding brake pads), EPB (electronic parking brake) | |
| Airconditioning / Heater | Air conditioning/heater operation status | Air conditioner gas shortage | Air conditioner related parts (air conditioner pipe, hose, air conditioner condenser, receiver tank, expansion valve), heater control unit, heater motor evaporator | Air conditioner gas, air conditioner compressor, pulley, O-ring, heater core, thermistor, heater fan, blow motor (mode actuator, water temperature sensor) |
| Audio | Audio operation status | Steering wheel controls not working, navigation not working | Restricted to original audio (Rearview camera, speaker, radio) | Genuine Navigation, Steering Wheel Control, Genuine Amplifier |
| Window Switch (Sunroof) | Power window and sunroof operation status | Intermittent non-functioning | Window Motors & Gears, Door Actuators, Sunroof Motors & Gears, Sunroof Actuators | |
| 4WD | Warning lights excluded | 4WD related parts (Transmission, propeller shaft, final drive gear) | ||
| Accident hisotry (Certified vehicles only) | Welded, replaced, or painted exterior plates and frames. | - |